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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea McManigle

October 23, 2024

5  out of  5
rating by Andrea McManigle
"Very helpful! Super Personable!"
We responded:
"Thank you for your wonderful review! We're delighted to hear that you found our team helpful and personable. We strive to create a welcoming atmosphere for all our customers, and your feedback truly makes our day. "
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Melissa Graves

October 4, 2024

5  out of  5
rating by Melissa Graves
"Gloria Priola, Has helped our family with house, car, boat and our kids car insurance. She’s explains everything and tries to save us money, which we all love. She’s a pleasure to work with."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a five-star review! We're thrilled to hear that you had a great experience with Gloria, and we all look forward to working with you in the future. "
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Zac Copa

October 1, 2024

5  out of  5
rating by Zac Copa
"Another great experience with State Farm. Filed a glass claim today, a quick phone call to them and within the same hour their recommended glass company called me to schedule my appointment! Great service, very easy!"
We responded:
"Thank you Zac! Sure appreciate your giving us a high mark review. :)"
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sam coler

August 30, 2024

5  out of  5
rating by sam coler
"Cami and team were great and would definitely refer them to my friends and family!"
We responded:
"We sure appreciate your taking the time to leave us a 5-Star review, and happy to help anyone you send our way! Thank you! "
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Raquel Zilka

July 20, 2024

5  out of  5
rating by Raquel Zilka
"I've gotten insurance through this agency for 5+ years now, and I have absolutely no plans for changing that. The staff are always incredibly helpful and professional. For my last insurance policy, Cami DeShane was ready to help me immediately. She was timely with emails and help, and I look forward to continuing my coverage here."
We responded:
"Thank you kindly for taking the time to leave us a 5-star review! We appreciate your business and take it very seriously that you place your loyalty with our agency. Customer service is our number one priority! "
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Marty Calcagno

July 9, 2024

5  out of  5
rating by Marty Calcagno
"This team is quick to respond and ensures all of our needs are taken care of with excellent service!"
We responded:
"Our goal is to be there when you need us! Thank you for taking the time to leave us a review...we greatly appreciate it!"
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Ben Berghuis

May 22, 2024

5  out of  5
rating by Ben Berghuis
"Lori and her team, Amy, Cami, and Gloria, have been absolutely amazing to work with!! They have been super helpful and prompt when we have things needing to be removed or added to our account and have been so informative and helpful with any claim questions or information we’ve needed. Could not be more pleased with them!!"
We responded:
"We really appreciate you taking the time to leave us a review, Ben. Hearing feedback like this from our best customers keeps us motivated to continue doing what we're doing, and we're so happy to hear that you have had a great experience with our office. Let us know if we can do anything else for you! "
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Tracy Smith Anshus

May 21, 2024

5  out of  5
rating by Tracy Smith Anshus
"They are a great company. If you ever need help with ANYTHING they are there for you."
We responded:
"Thanks for the high marks Tracy - we sure appreciate it!"
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Dave Strand

April 23, 2024

5  out of  5
rating by Dave Strand
"Awesome! They take care of all my insurance needs. Amy is the best!!! Thank you for the great customer service."
We responded:
"Amy always gives 150% to our customers...she is a blessing to the agency. Thank you for the 5-star review - we are happy to help with all your insurance needs! "
Profile photo of Amanda Hyatt

Amanda Hyatt

April 4, 2024

5  out of  5
rating by Amanda Hyatt
"Cami is always such a delight to work with! She always has a smile and I love getting to laugh with her! She makes visiting the insurance company a blast!"
We responded:
"You always bring smiles and laughter into the agency, Amanda...and that is a real blessing to us all Cami loves working with you, as does the rest of our staff. Thank you for being such a great customer! We enjoy seeing you and appreciate your taking the time to leave us a 5-Star review"
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The Kitty Custodian

March 29, 2024

5  out of  5
rating by The Kitty Custodian
"Cami has made finding business insurance so much less stressful. She's gone above and beyond in so many ways. Seriously top notch customer support and I look forward to collaborating with her for years to come."
We responded:
"We are SO proud of the long-term relationships we have built with our customers and are proud to be doing the same with you and your business. Cami is always there for her customers and goes the extra mile to make sure they are taken care of. Thank you so much for leaving us a 5-star review. "
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shelley kuepers

March 27, 2024

5  out of  5
rating by shelley kuepers
"Great people to do business with!"
We responded:
"We enjoy doing business with you as well Shelley! Thanks for being a great customer and for taking the time to leave us a 5-star review. We are very appreciative. "
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Jessica Schilling

February 19, 2024

5  out of  5
rating by Jessica Schilling
"We just made the switch from another agency and couldn’t be happier! Not only was everyone we worked with extremely helpful and efficient, but we’re saving money and getting better coverage!"
We responded:
"We are so happy to have you join our agency and glad you are happy with your service AND your coverages. Thank you so much for taking the time to leave us a 5-Star review...it is much appreciated! "
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Nate Lebeck

February 1, 2024

5  out of  5
rating by Nate Lebeck
"I consolidated all my insurance needs to Lori's office and have never looked back. Friendly, helpful, and professional! Thank You"
We responded:
"Very happy you joined our agency Nate. Your positive feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do for our customers. Thank you for the very kind works and taking the time to leave us a 5-Star review. It is much appreciated!"
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Jason Nundahl

February 1, 2024

5  out of  5
rating by Jason Nundahl
"Lori Kush and her team do a fantastic job! Gloria was able to answer all of my questions on the life insurance policies we have and how to make the work better for us. She also answered several questions about vehicle insurance. It feels so good knowing that we are talking to people that actually care about us and will help in anyway they can."
We responded:
"Gloria is very passionate about taking care of our customers, especially when it comes to their life insurance protection, and it warms my heart that you recognize your best interests are always our top priority. Thank you so much for leaving us a 5-star review and for the kind words...it is much appreciated. "
Profile photo of Elizabeth Nelson

Elizabeth Nelson

January 30, 2024

5  out of  5
rating by Elizabeth Nelson
"Amy is so helpful and great to work with! Every time I call or email with questions, she gets back to me immediately and always has an answer. My windshield was cracked over the weekend, and by Thursday it was fixed! So glad we switched to State Farm!"
We responded:
"We are so glad you came to State Farm and that you had a positive claim experience - that is our goal! I appreciate your taking the time to give us a 5-star review. Amy is no question as knowledgeable and committed as they get...I am very blessed to have her as part of my team."
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Gail McKenzie

January 6, 2024

5  out of  5
rating by Gail McKenzie
"Lori and her staff provide the best customer service. I have been with them for about 20 years and they have never let me down - including when I have had handle claims. They handle them quickly and efficiently."
We responded:
"Thank you for taking the time to leave us a 5-star review Gail...we sure appreciate your kind words. We are grateful you have trusted us with your insurance business for so long and hope our relationship lasts for many years to come. "
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htcthunderbolt

December 15, 2023

5  out of  5
rating by htcthunderbolt
"This place is not just an insurance agency, when you walk in, you feel like your family. If you're looking for a new company, I'd recommend stopping in to see them!"
We responded:
"Our agency is humbled and grateful for your kind words and 5-Star review. We also appreciate your recognizing the importance we place on having great relationships with our customers and so that they do not view us as anything less than their advocate when it comes to all matters of insurance. Thank you!!"
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Mandolin

December 6, 2023

5  out of  5
rating by Mandolin
"Was looking for solutions regarding life insurance…. The staff at this agency, were quick to respond, helpful and friendly! Pleased to now have some relief in this area for my loved ones! Would highly recommend Amy or any of the staff at Lori’s agency!"
We responded:
"We appreciate the 5-Star review Mandolin, and are SO happy that Amy was able to help with your Life Insurance needs. It is very important to your loved ones that you have this in place, so congratulations for the protection you afforded them by getting this policy. Thank you!! "
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Melissa Salo

December 5, 2023

5  out of  5
rating by Melissa Salo
"They are the best here!! Anytime I need anything they always are there to help!"
We responded:
"Our heartfelt thanks for the 5-star review! We take great pride in being there for our customers for all their insurance needs...and even more so for the relationships we form with them along the way"
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Jon Keller

November 11, 2023

4  out of  5
rating by Jon Keller
"Always good service and pleasant people to deal with."
We responded:
"We always strive to exceed our customers' expectations and appreciate your taking the time to leave us a review."
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Mary

October 25, 2023

5  out of  5
rating by Mary
"Fantastic service and they always go above and beyond!"
We responded:
"We try every day to exceed our customer expectations! Thank you so much for taking the time to leave us a 5-Star review...we sure appreciate it! "
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Allan SCHNEIDER

October 4, 2023

5  out of  5
rating by Allan SCHNEIDER
"Great, professional, down to earth people to work with. They all know the insurance business and work with each client to get the best coverage at the best rates. Highly recommend Lori Kush and her team of experts."
We responded:
"We are fortunate to have customers who appreciate our services and recommend us to others. Thank you so much for being one of those and for taking the time to leave us a great review!"
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Steve Priola

October 3, 2023

5  out of  5
rating by Steve Priola
"It would be impossible to adequately express the total and complete professionalism that Lori, Gloria, Amy, and Cami show every single day at their office. They greet everyone with warmth and dignity and desire to meet everyone's needs as promptly and as efficiently as possible. When anyone asks me where they should pursue sound insurance and financial information, I always direct them to Lori Kush State Farm Insurance Agency in Little Falls, Minnesota."
We responded:
"We appreciate your kind words and testimonial for the service level we strive to provide for our customers each and every day. Thank you so much! "
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seth lien

October 1, 2023

5  out of  5
rating by seth lien
"Cami helped me with making the change over to state farm a breeze. Thank you! An keep up the great work."
We responded:
"We think Cami is pretty great too! Thanks Seth!!"